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Privacy Policy

Terminal Bus Shahab Perdana

Privacy Policies of Terminal Shahab Perdana

We, Jasa Pedoman Sdn Bhd as the management of Terminal Shahab Perdana (herein after collectively referred to as “we” or “us” or “our”, are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-app virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

Please read this policy carefully to understand our practices regarding:

Information We Collect

1.1 Personal Information

When you use our services, we may collect personal information such as your name, contact details, payment information, and/or any other information you provide to us.

1.2 Usage Information

We may collect information about your interactions with our services, including your IP address, device information, browser type, and usage patterns for providing customer services to you.

How We Use Your Information

2.1 Service Provision

We use your personal information to provide, maintain, and improve our services, including processing reservations, issuing tickets, and delivering customer support.

2.2 Communication

We may use your information to communicate with you about your bookings, updates, promotions, and relevant information about our services.

2.3 Personalization

We may use your information to personalize your experience, tailor our services to your preferences, and provide relevant recommendations.

2.4 Analytics

We may use aggregated and anonymized information for analytical purposes to understand trends, improve our services, and enhance the user experience.

2.5 Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests and legal obligations.

Information Sharing and Disclosure

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, ticketing systems, and customer support providers.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.

3.3 Advertisement Networks

We also work with third-party advertisement networks to market our service on other platforms, or involve third-party providers for analytical purposes. These third parties involved in any of these services will be bound by confidentiality agreements and will not be allowed to use the Data for any purposes other than those specified above.

Data Security

4.1 Protection Measures

We prioritize the security of your personal information and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4.2 Preventing Unauthorized Access

In accordance with the applicable laws, we observe reasonable procedures to prevent unauthorized access and the misuse of your Data.

4.3 Safeguarding Data

We use appropriate business systems and procedures to protect and safeguard the Data given to us. We also use security procedures and technical and physical restrictions for accessing and using the End-Users on Site. Only authorized personnel are permitted to access End-Users in the course of their work.

4.4 Prohibitions on Minors

The Services offered by the Site are not directed at minors. The use of Site is only allowed with the valid consent of a parent or a guardian.

4.5 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

5.3 Personal Data Rights

You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the information provided.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, kindly contact our customer service.

We reserve the right to modify this Privacy Policy at any time.

By visiting our site and/or using the services provided by Jasa Pedoman Sdn Bhd and Terminal Shahab Perdana, you acknowledge that you have read, understood, and agreed to these Privacy Policy and Terms of Service. If you have any questions or concerns, please contact our customer support for assistance.

Terminal Shahab Perdana

Address: 88A, Terminal Shahab Perdana, 05150 Alor Setar, Kedah, Malaysia.

Email: [email protected]

Telephone: +604-7308888